NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

sovietbarfight's avatar
May 26, 2020

XR700 5ghz disconnects everyday at the same time

XR700 5ghz disconnects everyday at the same time. 2.4 Ghz band stays up and the LAN devices stay up. I have changed my channels different than surronding wifi networks. Logs shows nothing and statistics show uptime hasn't been reset. Renew and Release of IP's not happening during that time either. Thanks!

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded? Try first version of released FW? 

    Has a factory reset and setup from scratch been performed since last FW update?


    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Is Smart Connect enabled? 

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Double check in Advanced WiFi settings as to whether the WiFi has been set to turn off at certain times.