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Forum Discussion

dahliamo's avatar
dahliamo
Aspirant
Jul 25, 2020

XR700 Hybrid VPN not working on Xbox

When i first set up the VPN to my router using HMA, it was working fine and was showing a different IP. Now when connected hardwired to my router, the xbox isnt showing a VPN IP. Every other device is connected. When the xbox is wireless, i can apply the VPN service but it now shows 2 "XBOXONE" devices in DumaOS Device Manager. Since this happened i changed the name of one of them to make sure i know which one connects wirelessly vs wired. I have tried deleting both of them but when i hardwire it, it shows 2 again. How can i fix this? I already reset my router and reset the xbox to factory settings. 

 

i attached a photo for reference. 

5 Replies

  • How are you checking whether the Xbox has a public VPN IP? That's normal as the Xbox will have a different MAC address when it is wired vs when it is wireless.
    • dahliamo's avatar
      dahliamo
      Aspirant

      I check on whatsmyip.org using microsoft edge on my xbox. When i first used the router, my xbox was showing a VPN IP. Now suddendly it wont mask the IP.

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        How have you added the console to the Hybrid VPN, could you provide a screenshot please?