xr700 Router packet loss

Question

https://imgur.com/HRyZGV3&nbsp;&nbsp;getting bad packetloss on my new xr700 router, im hard wired to my pc and have seen packetloss intermittently when testing on pingplotter although this is the first time its shown this bad&nbsp;https://imgur.com/1qR0bDH&nbsp;this is happening more frequently though, this never happened on my 10yr old asus router, it feels terrible to fork out for a new premium router only for my performance to get worse

Netduma-Fraser · Answer

When it comes to PingPlotter the default interval of 2.5 seconds should be used instead of 1 as that can show issues which aren't actually there. Also the graph below what you have shown there is most important, if that graph doesn't have any red bars after changing the interval to 2.5 then you have nothing to worry about.

Swade123 · Answer

https://imgur.com/EjjSzBp&nbsp;im still getting huge latency spikes from my router, how can this be fixed? is this a faulty unit? these are 5000%+ spikes at times, that feels completely unnaceptable to me from a new premium router

Swade123 · Answer

i should add - i didnt see a way to edit my post, i know the packetloss here is obviously from the server end and not from the router, this was just an image i had handy that showed the router ping spike, it happens pretty consistently every time i test on pingplotter

Netduma-Fraser · Answer

As I mentioned before the graph at the bottom of the program is the most important and that shows that your ping is actually very stable with no spikes, there was a bit of packet loss but that could be the server itself. I'd ping another local server and see if you get the same results. Basically ignore the hops after it has left your home as there is nothing you can do about it and it's also normal to lose some packets along the way, thats why the bottom graph is quite good apart from the packet loss block.

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xr700 Router packet loss

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