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Forum Discussion
Mikeclev7
Dec 26, 2019Aspirant
XR700 Router stopped broadcasting SSID/no wifi
Yesterday afternoon, my wifi stopped working. What I mean is I could no longer find the SSID, on any device, and cannot connect. When I log into the admin page, on the home page it shows the wireless ...
Mikeclev7
Dec 26, 2019Aspirant
The button was not off. I looked and the led was on. Tried pushing several times to make sure still no change. I guess the thing is just broken after only 7 months. But my wifi is not working at all. But hardwired does. I don’t get it.
SonzofGod
May 17, 2020Tutor
Did you ever solve this issue? My year old XR700 suddenly started doing this yesterday.... SSID is not showing or intermittent. The WiFi radio button the front appears to do nothing....as well as the Duma OS enable radio button checkbox. Also, the router WILL NOT let me do a factory reset. The power LED just flashed white while I have the reset button pressed....never goes orange.
ALL GHz bands show disabled in the DUMA OS....
- Mikeclev7May 17, 2020AspirantNo I never did, I had no choice but to contact amazon and get a refund. For a faulty product. I tried netgear support, they were of no use to me. Not to mention hardly being able to understand them. Definitely not buying another netgear product, that’s my solution. No reason you spend $500 on a router and it quits only a couple months in.
- SonzofGodMay 17, 2020Tutor
thank you for the fast reply....I will try and troubleshoot it a bit...but it seems alot of people are having this issue....the router is so advanced it can't do simple things like provide internet lol
- Netduma-FraserMay 17, 2020NetDuma PartnerI've just responded to your topic so hopefully we can get it resolved: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/Netgear-Nighthawk-XR700-all-wi-fi-bands-intermittently-disabling/m-p/1915284
- SonzofGodMay 17, 2020Tutor
thank you, I'm trying now and will update you in my thread
- GhillieK9Aug 19, 2020Apprentice
Did you guys ever get that resolved? I have the XR700 and suddenly WiFi radios stopped working...it's not the button...under advanced wireless they are both turned on.... it's selected to broadcast...I can only connect via Ethernet...did full reset....hard reset...factory reset....nothing works.
- Mikeclev7Aug 19, 2020AspirantNope. You know what my fix for it was though? I sent that overpriced piece of garbage back to Amazon and got a refund!
- GhillieK9Aug 19, 2020ApprenticeLol wish I could. I think the actual wifi radios malfunctioned...what did you go with instead? I'm thinking about trying ASUS one of their gaming routers.