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SonzofGod's avatar
SonzofGod
Tutor
May 17, 2020

Netgear Nighthawk XR700 all wi-fi bands intermittently disabling

Anyone else having this issue...no, it was not a cat or kid, the button on the front was not accidentally hit. I have the router mounted vertically on a wall 6' off the floor...

 

ALL bands, 2.4 GHz, 5 GHz and 60 GHz are disabled. It started yesterday and is intermittent. I tried updating the firmware, it did not help. I have even tried to do a factory RESET, it will not reset. I've held down the reset button in the back for over a minute, nothing. The power light just flashes and never goes orange....I can't even reset it to factory to see if that will fix it...

 

wtf 

8 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    May 17, 2020
    Does it reset successfully by doing it through the interface? Try that first then set it up, then in Settings > Advanced Settings disable the WiFi radios, apply, reboot then go back, enable, apply, reboot and see if the issue is resolved.
    • SonzofGod's avatar
      SonzofGod
      Tutor
      May 17, 2020

      Ok, I reset to factory within the Backup Settings page, clicked on Erase. It took me through the Setup Wizard. OS version is 1.0.1.20. Had no choice there. It currently says the 2.4 GHz and 5 GHz bands are Enabled. I had to create a new SSID so I guess I'll have to reconnect to try and reconnect each device.... I'll post back here and let you know.