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Forum Discussion
Billaban
May 06, 2026Tutor
Admin account access FUBAR
Greetings. I am trying to add another satellite to an existing RBK753. I bought another RBK753 system which I will use in another house but took one of the "new" satellites and attempted to syn...
CrimpOn
May 06, 2026Guru - Experienced User
Billaban wrote:it doesn't like my security question answers and so I am stuck
This happened to me once. During the initial setup, I had somehow neglected to "pull down" the security choices and deliberately choose which ones to use. The only solution when this happens is a Factory Reset. Was really annoying since I had spent quite some time defining reserved IPs, setting up options, etc. During the Factory Reset, I was careful to go through the steps carefully and after the system was configured, I tested the recovery process by entering the password incorrectly three times.... and it worked!
After the setup, I was very careful to save a copy of the configuration. Doing this means that during setup after a Factory Reset, there is a step early on with the option to "load a saved configuration" (which also works) and that saves a lot of time.