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Android
19 TopicsAdmin account access FUBAR
Greetings. I am trying to add another satellite to an existing RBK753. I bought another RBK753 system which I will use in another house but took one of the "new" satellites and attempted to sync with existing system. No joy. Won't sync. Lights blink on both then nothing. That is problem 1. Problem 2 is I can't login to the ORBI app admin account. When I attempt to reset the admin account password it doesn't like my security question answers and so I am stuck. I hope that updating firmware will solve sync problem but can't do that since I can't get into the app. Looked at various tutorial videos but all assume that you can get passed the security questions that I cannot. One fubar after another. Suggestions?Solved198Views1like8CommentsHardware issue
Recently we returned from a trip, now our ORBI satellite seems to be an issue, the connected camera goes out (off line) although when we sync the unit all comes back as it should. Netgear representative indicated that with no issue lights the unit is working perfect. Anyone experiencing the same issue. Second issue (seems this ORBI has issues that are adding age. We have one system in NJ the other in DE, now the ORBI system is asking for an Admin password, none of the logged (recorded) passwords work, any suggestions that don't require a reset. Thanks160Views0likes3CommentsWhy does my WiFi slow down when multiple devices are connected?
Hi everyone, I’ve been noticing something strange with my home WiFi setup. Whenever only 1–2 devices are connected, everything works perfectly fine. But as soon as more devices join (like phones, laptop, and smart TV), the internet speed drops a lot. For example, in my house, when my brothers and sister all start using their devices at the same time, streaming or browsing becomes very slow. I’m not sure if this is due to bandwidth limits, router settings, or something else. Has anyone experienced something similar? Would really appreciate any suggestions or tips to improve performance.105Views0likes1CommentOrbi app on android phone "no internet connection"
I went to my Android phone to check Armor for my network (which I had recently renewed). It looked OK. I then looked at the Orbi app on my phone and it said “no internet connection”. I did a speed test from my phone and did very well (356 Mbps down and 34.8 up). I came to my PC and logged into ORBI and everything looked fine. Rebooted the router. Still could not get the ORBI app to work on my phone. Uninstalled it. Reinstalled it. Still does not work, saying no internet. What do I do now? It looks like this has been previously reported but I don't know the fix, if any...Solved439Views0likes5CommentsOrbi Not Recognizing MySecurity Answers
For some reason my login password is not working so I have tried to change it using my serial number but the answers to my security questions are not recognized either. I have not changed them from when I first set them up so not sure why I am having this problem. Any suggestions?561Views0likes6CommentsHow to connect to the APP a system which is already configured ?
I already have a RBK50 system with 5 satellites. It's working properly. But I changed my mobile phone and I lost the system on the APP of my new S25 ULTRA. I have tried to add it but 3 of 5 satellites are considered as not connected on the Network Mapping section. But if I go on the orbilogin.net all 5 satellites are well connected ... I have tried to reboot the router but always same ... Any idea ? Regards GeoffroySolved677Views0likes4CommentsOrbi App Deactivated Netgear Armor
I have the Orbi 770 and Netgear Armor Android app (OS 16). I recently checked my security status and it shoud my subscription was deactivated (it expires in 5/26. I could not activate it and the only option shown was to purchase a new subscription. In Android, I was able to clear the data and sing in again on the Orbi app. Now it allowed me to use Netgear Armor.312Views0likes3CommentsDevices List
The other day I opened the Orbi app and opened the device list and the display was a bit different, it had devices listed by band (2.4hz, 5hz, 6hz) and I think it also had a toggle for each device (to turn off/on?) Since then, the display is back to the "generic" list of devices. Not sure how I got the other display, can't find a setting for it, but would like to have it back.Solved386Views0likes5Comments