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Forum Discussion
Hawkins74
Oct 05, 2026Aspirant
Anywhere Access - Already Assigned to Account
I have the new 971 Orbi System with 4 satellites. Works great but I cannot set-up Anywhere Access as it looks to still be assigned to a previous account I used with this system. Of course my compli...
FrumpyGrandpa
Oct 05, 2026Apprentice
Have you tried this:
- Do a Factory Reset on the router
- Delete and reinstall the Orbi app on your smartphone
- Connect the smartphone to the Orbi using the default credentials printed on the product label
- Use the Orbi app to set up and configure the router. (I would use exactly the same WiFi credentials so that every WiFi device in the house will connect automatically.)
- Once the system is set up, navigate to the app 'Settings' and see what it says under Anywhere Access
Hawkins74
Oct 05, 2026Aspirant
I did try this but will give this another attempt. Ill report back once I complete this.