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arees0921's avatar
arees0921
Tutor
Feb 18, 2023

Anywhere Access on RBR850 running firmware v4.6.14.3

After the latest firmware update I can no longer remotely access my router using the Orbi iOS app.  I receive a message saying that Anywhere Access has to be turned on on the router however I am unable to find CURRENT (Netgear KX is from 2021 and completely wrong) instructions on how to do this.  Router documentation has no references to Anywhere Access.

 

Thanks!

4 Replies

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  • CrimpOn's avatar
    CrimpOn
    Guru
    Feb 18, 2023
    arees0921 wrote:

    Router documentation has no references to Anywhere Access.

    True, Anywhere Access is part of the Orbi 'app' and is not part of the web interface at all.

     

    When connected locally to the router (on the Orbi LAN), open the Orbi app.

    Then, select the menu in the upper left part of the app screen.

    Select "Settings"

     

    Then select Anywhere Access

     

    • arees0921's avatar
      arees0921
      Tutor
      Feb 19, 2023
      Thanks and I am aware of the mobile app setting. It’s on and been on. I was traveling this week and received a message from the router over the Orbi mobile app but when I tried to access the router using it, I received a message saying that I needed to turn something on when connected to the same WiFi as my router. Will need to reproduce the message and get back.
    • CrimpOn's avatar
      CrimpOn
      Guru
      Feb 19, 2023
      michaelkenward wrote:
      Netgear changed the name but forgot to update manuals.

      The person assigned to write that knowledge base article was misinformed, to wit:

      Wonderful.  Let's use the Orbi app to:

      • Make LAN IP assignments
      • Look at Orbi logs, or email logs
      • Change what events go into the logs
      • Make a backup of the configuration
      • Change the DNS server IPs
      • Forward a port
      • Set up OpenVPN
      • Enable IPv6

      Oops.  The "exactly the same" app doesn't do any of those things.

       

      What we remember as Remote Management was identical to local management because it was the exact same web site.