can not find my pc on network map

Question

I have one rout and two satellites RBR850.

I have two pc windows 11 connect to satellite with hardwire and I can not find my PC and my kid PC on network map. I don't care about my PC but i need to find my kid PC to add it into the parental controls profile. (my kid PC connected through ethernet switch).

Please help. Thank you.

FURRYe38 · Answer

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
&nbsp;
What Orbi app version are you using?
https://community.netgear.com/t5/Orbi-App/New-Orbi-App-Versions-and-Updates/td-p/2308199/jump-to/first-unread-message

Hanluu · Answer

4.6.14.32.26.0.61Spectrum internet

Hanluu · Answer

Modem EN2251I just find out after upgrade new app version the Parental control disappears. Any idea. Thank you

FURRYe38 · Answer

Please submit a bug report:
https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message

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can not find my pc on network map

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