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Forum Discussion
Solved
Cannot log in to Orbi App (issue arising again)
This issue has arisen before but none of the fixes then have worked for me. After a gap of a month or so with successfully using the Orbi app to check the status of my network, I needed to use it ag...
Hi PJK56
Welcome to NETGEAR Community!
Kindly turn off and on the router then try logging into the orbilogin.com. If it will not accept the password, please follow the steps from this link to recover the admin password
https://kb.netgear.com/31016/How-do-I-recover-my-Orbi-admin-password
May we please know the model number of your Orbi System?
Was there a firmware update prior the issue re-occur? What is the firmware version?
Have you tried factory resetting the router?
Regards,
Blanca
Community Team
Hi FURRYe38
Many thanks for the advice. As you see, I managed to get things up an running from my desktop so life is good again.
Best wishes
PJK56
Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.