NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Royalh13
Oct 28, 2022Star
Can't logon to Orbi - "Logon timed out, please try again" - FIXED!
It is ridiculous that Netgear's Orbi app STILL has this problem after more than 2 YEARS!
https://community.netgear.com/t5/Orbi-App/Orbi-App-Android-phone-quot-login-timed-out-please-try-again/m-p...
FURRYe38
Nov 01, 2022Guru - Experienced User
What do you see when you shake your mobile device when you see the "Logon timed out" message?
https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/m-p/2140980#M3630
CrimpOn
Nov 01, 2022Guru - Experienced User
FURRYe38 wrote:
What do you see when you shake your mobile device when you see the "Logon timed out" message?
https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/m-p/2140980#M3630
I get the "Report a bug" screen when I shake my Android phone after the Logon timed out error appears. Have to give the phone a really good shake.
- CheleBNov 02, 2022Initiate
Agree - only way to send the bug was to shake the phone hard.... but it work. now let's overwhelm them with these "bugs" this needs to be fixed ASAP. I have "blocked" devices that need to be unblocked! which of course I cannot.
- hcporterNov 04, 2022Initiate
So...first Anywhere Access stopped working. When I went in to the APP, it looked like Anywhere Access was disabled but when I tried to enable it, the app asked if I wanted to disable. I tried disabling so I could re-enable and the app timed out. So, Anywhere Access is in limbo. Now, I can't sign on to the app with a local connection (says that login timed out). I have done a full factory reset, uninstalled and reinstalled app...nothing works. Really frustrating.
- RCNT_MattNov 13, 2022Aspirant
Thanks ... works, but with the current Android mobile app logon issue, don't know how much help we will get. But good to know! Thanks!