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Forum Discussion

jcparkey's avatar
Mar 26, 2020

Firmware update 2.3.5.30

Hi there - I recently got a new RBS20 Satellite. When I went to set it up via the app, I was told to update to the new firmware 2.3.5.30. So I went through that process and it told me it updated, but every time I go into the app itsays I need to update....and takes me through the same process...I get no error messaged and my Orbi system is working fine on firmware 2.3.5.12

 

Anyone else run into this?

3 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello jcparkey, 

     

    May you try reinstalling the Orbi app and confirm that the RBS20 is on firmware version 2.3.5.30 on the admin page via web browser.

     

    Thanks,

    Christian 

    • jcparkey's avatar
      jcparkey
      Tutor

      eventually it just updated....so yes, but I didn't "do" anything to mske it work.