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Forum Discussion
Hardware issue
Recently we returned from a trip, now our ORBI satellite seems to be an issue, the connected camera goes out (off line) although when we sync the unit all comes back as it should. Netgear representa...
Appreciate all the suggestions. Seems ORBI units are unable to determine if working perfect. ORBI tech say if the green power light is on the unit is working perfect. I was able to relocate the satellite which did help the camera. Guess its the best they have. On the network issue, I have determined that when using different states along with different network providers (xfinity-verizon) you only can access the ORBI system when you are near the router (nj ORBI will display the NJ ORBI system, when in DE, ORBI will display only the DE system) This is something Netgear needs to disclose. When in NJ, we are unable to access the DE ORBI system, also the password would be linked to the DE modem and not able to be validated by the NJ modem. Seems Netgear has some work ahead. I have been busy learning alot over the last few months, I am determined to keep investigating the issues for answers. Hope this can help other users of the ORBI product.