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Forum Discussion

ggarrigues's avatar
ggarrigues
Aspirant
Dec 08, 2025
Solved

How to connect to the APP a system which is already configured ?

I already have a RBK50 system with 5 satellites. It's working properly. But I changed my mobile phone and I lost the system on the APP of my new S25 ULTRA. I have tried to add it but 3 of 5 satelli...
  • CrimpOn's avatar
    Dec 16, 2025
    ggarrigues wrote:

    I have tried to add it but 3 of 5 satellites are considered as not connected on the Network Mapping section.

    The Orbi 'app' was successfully installed on the new phone and the app logged in successfully to the router.  The issue is that three satellites do not appear on the network map, correct?