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ermannobonifazi's avatar
ermannobonifazi
Aspirant
Jan 18, 2020

Icon of attached device in app not the same of web UI

Icon for attached device on the app are not complete and the same as web UI. For example I have media gateway and Android device that correctly show in the web UI but in the app are just generic network device.

4 Replies

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  • KMDonlon's avatar
    KMDonlon
    Virtuoso
    Jan 19, 2020
    Agree, noticed the very same thing when I first got my RBR850. Hopefully a future firmware update will correct this.
      • -Jeff-'s avatar
        -Jeff-
        Aspirant
        Jan 21, 2020

        Same issue here at my home location. I am updated to the current version of firmware (2.5.1.8) on both the RBR50 and RBS50  However, within the browser/Web UI, under the Attached Devices section, all of the devices, IP and MAC addresses are correct including  their correct Device Model, Device Name, Device Type and appopriate icons.  However when looking at these devices in the Device Manager via the Orbi App (most current iOS version and no updates are available), the Device Model, Device Type and associated Icon does not match what is setup and appearing in the browser/Web UI, for any of the displayed devices.  The only thing that matches is the Device Name.

        Any idea how to sync the app with what appears in the browser/Web UI?  

         

        FYI - this is not happening on separate but identical setup of RBR50 and RBS50's that I have setup at my office.