NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

yamoinca's avatar
yamoinca
Aspirant
Feb 17, 2021

IOS Orbi app “wifi not detected”

With RBR 40.
Note router and everything else is working fine. Even Orbi app on different iPhone same iOS version works.

I have seen the other posts and it is not local network setting being disabled.
I tried deleting app and reinstalling.
I tried reset network setttings on iPhone.

Note the app was working fine on the device but I can’t say I used it since iOS 14 upgrade.

The device is iPhone XS Max iOS 14.4
Note that I tried installing on iPhone 7 with same iOS version and that worked but that is not my main phone.
Connect via Anywhere access works.

3 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi yamoinca,

     

    May you provide the current Orbi app version you have installed n your iPhone XS Max. 

     

    Christian 

    • lgarret's avatar
      lgarret
      Aspirant

      christian, what is the solution here, i am facing the same problem, cant get the app to connect to wifi???

      please help, cant turn on the kids internet for school work........

      app version 2.8.5.15, fresh download from app store on ios

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired

        Hello lgarret, 

         

        May you provide the model number of your router and check to see if your router is due for a firmware update. 

         

        Christian