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Forum Discussion
IOS software fails Again within hours of Reinstallation Problem NOT SOLVED
As I reported in an earlier post my ipad version of the orbi software showed "no devices" when the browser version showed 53 devices. The 53 device answer is correct and the ipad version is incorrect. Both my iPad and iPhone show "zero devices"
I implemented a suggestion to delete the software and reinstall, and for a few hours that worked on my iPad. Later when I reinstalled on the iPhone it didn't work; and a few minutes later when I checked the iPad version it had reverted to "no devices".
This problem is definitely NOT SOLVED.
Just to be clear, my ipad and iphone are running latest iOS versions as of 17May 2020 and the router firmware is also the latest as of that date. Router has been rebooted and both the ipad and iphone have been rebooted, all in an attempt to solve this problem.
The browser version of orbi works properly and shows all devices.
7 Replies
This is crazy! I tried again after posting the previous message and again, the app showed no devices. I tried speed check (which previously had not produced an answer) and surprisingly I got correct speeds of around 200mbps. THEN I returned to the home page and. Amazingly all the devices showed up. What is going on ?
Tried a speed check using my iphone (this is the installation that previously had showed zero) and got good speed results. Returned to the home page and now it also shows devices.
Hello RBWramel,
May you provide the current firmware version your device is on along with the current Orbi app version you have installed on your iOS device.
Christian
Firmware on router/satellite: V2.5.1.8
App version on IoS: 2.5.1.2
As in teh other posts, Device Manager on the Iphone says "No device found!" while web shows them all. Speed testing has no impact.
:smileymad:
