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Forum Discussion

t3hWheez's avatar
t3hWheez
Tutor
Apr 26, 2022
Solved

iPhone app no longer able to connect to Router

I’m not sure what happened but relatively recently, the Orbi and iPhone are no longer able to communicate together. The App never sees that I am connected to the routers WiFi. I’ve reinstalled the ...
Troubleshooting
  • plemans's avatar
    plemans
    Apr 26, 2022

    If you're using any of the private ip address/random mac features disable them. 

    Any icloud private relay disable as well

plemans's avatar
plemans
Guru - Experienced User
Apr 26, 2022

I've seen a lot of posts lately with people not able to access it using  their app. I'd wait a bit and see if there's an app update

plemans's avatar
plemans
Guru - Experienced User
Apr 26, 2022

If you're using any of the private ip address/random mac features disable them. 

Any icloud private relay disable as well

  • t3hWheez's avatar
    t3hWheez
    Tutor
    Apr 26, 2022

    I will attempt this when I get home, I know private MAC is disabled for the network but probably not iCloud relay.

  • t3hWheez's avatar
    t3hWheez
    Tutor
    Apr 27, 2022
    iCloud Private Relay is the cause. Thanks!