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Forum Discussion

t3hWheez's avatar
t3hWheez
Tutor
Apr 26, 2022
Solved

iPhone app no longer able to connect to Router

I’m not sure what happened but relatively recently, the Orbi and iPhone are no longer able to communicate together. The App never sees that I am connected to the routers WiFi. I’ve reinstalled the ...
Troubleshooting
  • plemans's avatar
    plemans
    Apr 26, 2022

    If you're using any of the private ip address/random mac features disable them. 

    Any icloud private relay disable as well

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 26, 2022

You can try this with the orbi app and see if this gets the app to connect. This is for the Nighthawk app however process would be same for Orbi app:

https://community.netgear.com/t5/Nighthawk-App/Nighthawk-app-not-connecting-but-Wi-Fi-works/m-p/2216645/highlight/true#M14022

 

I'm running my CBR750 online and will check this today as well. 

t3hWheez wrote:
I’m not sure what happened but relatively recently, the Orbi and iPhone are no longer able to communicate together. The App never sees that I am connected to the routers WiFi.

I’ve reinstalled the app, rebooted the router, various other attempts to fix but I can’t figure out what is happening.

Someone please help!