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Forum Discussion
Ardy01
Oct 10, 2025Aspirant
Just changed suppliers and now app doesn't recognise my computer or other devices
Hi All, bought an Orbi RBK352 and installed it a week ago. It worked perfectly and all my devices showed up. I changed suppliers a week ago and now the orbi app says I have 500+mbs and speedtest says...
StephenB
Oct 10, 2025Guru - Experienced User
Ardy01 wrote:I changed suppliers a week ago and now the orbi app says I have 500+mbs and speedtest says from 40 -150.
Can you test with the PC connected via both ethernet and wifi?
Do you know what wifi chipset you are using in the PC?