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Solved
Just Updated the Orbi App on my iPhone and now I can't use the Orbi App. Won't let me sign to anyth
I had exactly the same behavior on my iPad yesterday, tried everything (delete app, reinstall, clicked/tapped the links like crazy and so on) but today it worked...I had to click on the sign in link a few times and then the page showed up.
28 Replies
- Same here, can’t login to my existing account
Same problem with ios app. It takes me to sign-on page & whether you click on "existing account" sign-on or "create account" one of two things happens: either nothing happens, or after several attempts get a blank white page.
Uninstalled & reinstalled, rebooted. No success.
iOS 14.01
Netgear Orbi App V 2.6.7.0
Mac OS 10.15.7
Netgear firmware V2.5.2.4
Netgear Orbi Firmware V 2.5.2.4
- On iPadOS it is still working after the update. But in iOS it isn’t. Also after clicking “Create new account” nothing happens
Works on my iphone with iOS 14.1 but not on my iPad (ipadOS 14.1)
Same here. If you drag the blank page from the corners into the middle of the screen with your fingers the login page can be seen but not accessed
I have the same problem: Orbi app on both the ipad and the iphone do not allow me to sign into an existing netgear account, nor create a new account. The links simply cause a brief spinning icon to appear, and then nothing. And thus you cannot go any further into the App.
- I did not have the older Orbi App, as I just installed the RBK853 mesh, which is otherwise working fine. It's just impossible to access it with the App (accessing the router via a browser works)
It is probably a bug with the App update that was launched yesterday.
- I just deleted my cookies on my iPhone and tried again to login in the Orbi app. It now works!
Maybe this is also the solution for others having this issue? I had exactly the same behavior on my iPad yesterday, tried everything (delete app, reinstall, clicked/tapped the links like crazy and so on) but today it worked...I had to click on the sign in link a few times and then the page showed up.
Thanks for the tip but it sounds like a bug to me. Hope they fix it!
- This is NOT SOLVED. Still not working. Please fix the app asap.
I learned that for my case, if you have a Netgear Nighthawk app on your iOS device, delete the app. Then I was able to access my network again.