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Forum Discussion
Managing devices
I just bought an orbi 770 plus one satellite. Setup was a breeze and the app installed on both my iPad and iPhone with zero problems so all in all I am quite pleased. There are, however, a couple o...
Orbi routers use software licensed from Fing to attempt to determine what a device is. It seriously impedes the process if the device is set to "randomize the MAC address" (the default setting on newer operating systems for Apple products)
Turning off this feature helps Orbi systems work best. (p.s. every time Apple issues new firmware for devices, it appears that the setting is enabled again. a frustrating experience!)
Both the Orbi web interface and the Orbi 'app' have methods to assign unique labels to individual devices and to specify which "device type" they are.
See page 102 of the User Manual:
https://www.downloads.netgear.com/files/GDC/RBE773/RBE771_RBE770_UM.pdf
(there is no User Manual for the 'app'. apparently the expected behavior for smartphone apps is to "click on things" until it does what you want (sigh). Good Luck)