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Forum Discussion

bickyb's avatar
bickyb
Follower
Dec 31, 2020

Names of Devices

Hi, 
For some reason when I name my devices in my Iphone App, after a short while the device names are lost.  How can I make it so my device names will be saved?

 

4 Replies

    • alokeprasad's avatar
      alokeprasad
      Mentor

      Ver v. 3.2.16.6 of what? The iPhone Orbi app? Orbi router firmware version?

       

      My iPhone Orbi app is showing ver 2.7.4.1.  The app store shows no newer versions available.

       

      • DeanB1452's avatar
        DeanB1452
        Apprentice

        My system is on FW 2.7.2.102 and iOS App ver 2.7.4.1 too.  Try rebooting your whole system (modem, router, satellites) and see if that works.  If not, then try a factory reset since something is corrupting the device manager in the router to retain the names.