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Forum Discussion

hennings's avatar
hennings
Aspirant
Jul 03, 2026

New iPhone, no more Orbi access

I bought a new iPhone 17 pro, and can now no longer access the Orbi app capabilities. I’m connected to the WiFi, but when I access the app it states: “WiFi not detected, go to orbi app setting and ensure that “connect to local WiFi” is selected””.

 

Screen grab attached, can anyone help please?

iOS

3 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jul 03, 2026
    hennings wrote:

    go to orbi app setting and ensure that “connect to local WiFi” is selected

    Did you do that?  It is possible that the app settings on your new phone don't allow it to use wifi. 

    • hennings's avatar
      hennings
      Aspirant
      Jul 03, 2026

      I’m connected to the wifi that the Orbi is providing. I think it might be some kind of an admin setting that the new phone isn’t recognised 

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Jul 03, 2026
        hennings wrote:

        I think it might be some kind of an admin setting that the new phone isn’t recognised 

        1. Open Apple Settings
        2. Scroll down to "apps" at the bottom and select it.
        3. Scroll down to Orbi and select it.
        4. Make sure that "Local Network" is turned on.