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Forum Discussion
KenLind
Nov 22, 2018Aspirant
Newtork map in ORBI app does not show devices when selected
ORBI Rounter RBK30 AC3000 FW 2.2.1.210 Using ORBI APP ios 2.2.8.14
Devices disappeared from network map when selecting satellite.
RBR50, 2xRBS50. From network map, you used to selecet a satellit...
- Nov 23, 2018
Devices are showing in a list format on my app after selecting the base router or satellite.
Shinedown
Dec 20, 2018Apprentice
I have the same issue - I've not been able to see what devices are connected to the router or satellite since installing my RBK50 in June... Orbi in AP mode, orbi app for Android, Android Oreo on Galaxy S9. Would really appreciate a fix for this if anyone can help...
FURRYe38
Dec 20, 2018Guru - Experienced User
What FW version are you using?
Does this not work for you?
"When this happen I just go to the main Network Map (that shows the tree of router and satellites) and pull the page down to refresh the status. After that when I select the router or satellite I will see all devices correctly displayed."
Shinedown wrote:
I have the same issue - I've not been able to see what devices are connected to the router or satellite since installing my RBK50 in June... Orbi in AP mode, orbi app for Android, Android Oreo on Galaxy S9. Would really appreciate a fix for this if anyone can help...
- ShinedownDec 20, 2018ApprenticeNope, never works, never has. Always shows 'no connected devices found' Firmware 210...
- ShinedownDec 20, 2018Apprentice
- FURRYe38Dec 20, 2018Guru - Experienced User
And you can see devices when looking at the router with the app?
How many satellites do you have?
Is Daisy Chain feature checked or unchecked?
Shinedown wrote:
Nope, never works, never has. Always shows 'no connected devices found' Firmware 210...- ShinedownDec 20, 2018ApprenticeNeither router or satellite show anything, 1 sat, not daisy chained. Orbilogin web interface is the only thing that displays everything correctly...
- Chuck_MDec 23, 2018Mentor
The refresh thing never worked for me either. Android (Samsung galaxy note 9) and current firmware on Orbi.
I had posted about this shortfall a couple of weeks ago.
- Chuck_MJan 06, 2019Mentor
This workaround does not work for my setup with a galaxy note 9.
My 2019 wish: Could Netgear just fix the app.