NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Toastrr
Jul 07, 2023Follower
Notification Message Quest Wifi Test Deep Link
I am receiving a notification message that reads, "Guest Wifi Test deep link". Does anyone know what this means?
https://status.netgear.com/orbi
7th July 2023
Multiple Push Notifications
20 hours agoEarlier today, Orbi App users were sent multiple push notifications about guest WiFi. If you received one of these notifications, you can safely ignore it. The notifications were sent accidentally during an internal test. We apologize for any inconvenience.
181 Replies
Replies have been turned off for this discussion
- mgar2112Aspirant
Received 5 of the "Guest WiFi PN Guest-Wifi Test deep link" notifications starting at 9:40 am PDT.
Router: RBR50
Satellite: RBS50
Firmware: v2.7.4.24
Orbi app version: 2.27.1.3003 running on Android version 13
Guest Wifi: Disabled
Anywhere Access: Disabled.
- FURRYe38Guru - Experienced User
FYI, NETGEAR app team has this under review. Hopefully resolved soon.
Let us know if you keep seeing these messages throughout today.
- C4H7StarIt’s not reassuring NG support doesn’t seen to know, or hasn’t yet been able to yet find out, what’s going on with the notifications.
RBR750 w/WPA3 guest network enabled. Recently got a series of alert messages for "deep link test". Searched the support site for a list of messages (and their meanings) and came up empty. Can someone post a link to this content, or post the list of messages and their meanings? Would be much appreciated.
- hart808Aspirant
Same messages (4) from my Orbi app for our RBR50 device.
- vag74Initiate
Today notifications began to arrive with the message "Orbi guest wifi test deep link notification"
I have a system RBK53 firmware v2.7.4.24 the phone is an Android version 10 of the brand Xiaomi model Mi Mix 3- Scott_YoungAspirant
Same issue; along same timeframe - "Guest Wifi PN - Guest WiFi Test deep link"
- SubzoneAspirantHappened to me too. Commenting so I see a reply when the app team posts an update.
- orbiguestAspirant
same notification with my RBK53 system
- GME2Aspirant
Today I've received on my Orbi app these five notifications: "Guest WiFi PN Guest WiFi Test deep link." I've never rec'd this notification before and don't understand it. There's also a box "Unable to Connect to Router." My devices are connected to the Orbi router, so I don't know what is "unable to connect to router." Also, the Guest WiFi setting is off; I don't recall ever using the guest wifi nor do I have a guest wifi password. (This situation may be completely unrelated, but recently, I've notice that when I return home, my smart phone often does not automatically reconnect to the Orbi router. It's staying connected to a random Xfinity connection (my Internet provider), even though the Orbi router is has a much better signal. I have to manually connect the phone to the Orbi router. Again, this is new problem.) Thank you for your assistance in diagnosing this problem. Gregg
- Extra23107AspirantThe same problem occurs here. Clicked on the push message and was directed to the guest network menu in the app.
Orbi-System: RBR20
Phone-Os: IOS 16.5.1
App-Version: 2.27.1.79 - IAmJeffInitiate
Just spoke with support - They indicated it was a test of the Orbi App notification system and was in error, but that should all be resolved now. Had them run a systems and security check - all seemed well. They suggested I reach back out if anything else odd happen, but they advised this was not a phish or malicious attack.
- imd14you76Aspirant
- RPompettiAspirant
Received multiple Alerts around 1:30 PM ET with title "Guest WiFi PN" or "Guest WiFi Test deep link" (I have used the same upper and lower case letters used in the Notification).