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Toastrr's avatar
Toastrr
Follower
Jul 07, 2023
Solved

Notification Message Quest Wifi Test Deep Link

I am receiving a notification message that reads, "Guest Wifi Test deep link".  Does anyone know what this means?

  • orbianon's avatar
    orbianon
    Jul 08, 2023

    https://status.netgear.com/orbi

     

    7th July 2023

     
    Multiple Push Notifications
    20 hours ago

    Earlier today, Orbi App users were sent multiple push notifications about guest WiFi. If you received one of these notifications, you can safely ignore it. The notifications were sent accidentally during an internal test. We apologize for any inconvenience.

181 Replies

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  • yep same here - is it an intrusion alert? someone trying to gain access?

  • This very much appears to have been an erroneous message by Netgear, as I actually turned my Orbi devices off about two weeks ago and still got these notifications today.

    If not an error in their part, then possibly their systems were compromised, which could be troubling in terms of customer personal information. It would be good to get an update from Netgear, given this happened several hours ago now.
  • Same here.

     

    Almost certainly the iOS App developer having to update the App Push Notifications certificate. And accidentally sending notifications to everyone on production lol.  It's easily done, they could have entered a slightly better test message that didn't refer to Guest Wifi!

    • Jalapeno27's avatar
      Jalapeno27
      Initiate

      @@Netgear needs to let us know if this is a hack or a developer issue. 

  • I'm getting same as you, beginning roughly the same time.
    • ampd44's avatar
      ampd44
      Initiate

      Same here.  The "please be patient" crew can continue being patient... but customer service 0 out of 10. 

       

      Netgear needs to admit to some sort of event you are looking into and advise your customers disconnect or you say the incident is a known internal change control issue and commit to better controls in the future.  If you don't know you have serious issues and/or no internal change controls.

      • ayjayef's avatar
        ayjayef
        Aspirant

        Yawn, same, same here.

         

         
        Hardware VersionRBR850
         
        Firmware VersionV4.6.14.3_2.3.12
         
        GUI Language VersionV3.0.1.54_2.1.30.3
         
        Operation ModeRouter

         

  • Same issue, RBK850 (RBR850), Android App Version 2.27.1.3003

    (Prior to these messages the firmware was already at the latest version, v4.6.14.3.)

    • JCvanDoorn's avatar
      JCvanDoorn
      Aspirant
      Same issue here. Really hoping netgear can let us know what caused this.
      • 666Damo's avatar
        666Damo
        Aspirant

        I too got this message yesterday (Fri 7th) evenng.

         

        Got 5 of them in short succession.

         

        Nothing came up on Google yesterday when I looked, but see this thread now.

         

        I turned off the Guest network on the App (Android), and then the App crashed.

         

        App won't open now. I get the Orbi splash screen for 2 seconds and then it closes.

         

        I've disabled the Guest network from the PC web browser.

  • Hi ,
    Is anyone having notifications about “guest wifi test deep link”. Since yesterday I was receiving notifications. Any idea what is it about?
    Thx
    • plemans's avatar
      plemans
      Guru - Experienced User

      I've gotten a few notifications from it to. Seems like its coming from armor

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Not coming from Armor. Just Orbi app. 

         

        This is resolved. Users should not be seeing anymore messages like this. 

        Case closed.