NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

docml's avatar
docml
Aspirant
Sep 25, 2020

Orbi Anywhere Access cloning

I am lucky enough to have two homes (let's call then Home A and Home B).

 

Each has an Orbi network consisting of a base RBR50 unit and then various satelittes.

 

Home A had Anywhere Access enabled on it. A few weeks ago, I moved from A to B, and decided to set up Anywhere Access on the Orbit network in Home B. Somehow, this then caused the network name (and I assume the password) from Home B to be transferred remotely to the Orbi network in Home A, with the result that I have completely lost all contact with everything in Home A. 

Using the Orbi app, I can only see the Orbit units in Home B. When I go on to Anywhere Access, it will only show me the units in Home B. So, how can I get back onto the network in Home A? Anyone got any ideas? Thank you. 

5 Replies

  • If the app does not give you the option to switch between A and B, In order to do that you will need 2 separate accounts.

    • docml's avatar
      docml
      Aspirant

      Thanks MstrBig I assume that means that I have now lost all access to Home A until I can get back to Home A to reset everything? I still don't understand how it managed to reset all of Home A remotely, but now there's no way of accessing Home A remotely. But your feedback is much appreciated. 

      • CrimpOn's avatar
        CrimpOn
        Guru

        Having only one Orbi system, I have not done this myself BUT...

         

        On the Home menu (pictue of house), there is an entry "New Setup".  I seem to remember reading a post that said using that would create a second system in the account.  How did you install the second system?