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Forum Discussion
ggb1979
Dec 15, 2025Aspirant
Orbi app- device manager
Got my orbi system this weekend. Playing with the app and a bit confused by the device manager tab A few times i have clicked on it and it gives a list split by wired, 5Ghz and 2.4Ghz with an 'on...
FURRYe38
Dec 15, 2025Guru - Experienced User
What Orbi model system do you have?
What Mobile device are you using with the app? Apple or Android?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Can you take screen captures of this to show the differences your seeing?
ggb1979
Dec 15, 2025Aspirant
hi thanks; examples pulled off the web above ^
What i see most of the time is the screen shot on the right. Occasionally i see the list on the left which is much more informative, on my phone it is also split into sections for 'wired', 2.4 and 5 Ghz as well as having the 'on / off' sliders.
I have orbi 370. 1 base + 2 satalites
I am on an apple i phone 12, with the orbi app downloaded from the app store
in about on the app it says app version 2.49.0.14 (i only downloaded it yesterday so assume latest version). My firmware version is v12.1.3.11 (again this all updated yesterday on install)
Model number is RBE371
Thanks