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Forum Discussion
Orbi App can’t find router.
Our internet went out two days ago. We tried everything we could on our end but our broadband provider is going to check it out on Monday. The Orbi app on my iphone cannot find the router. We po...
Does the iPhone WiFi Settings display the WiFi SSID of the Orbi?
(when it comes from the factory, WiFi credentials (SSID/password) are printed on the label - bottom of the case. Many customers change these credentials during the initial installation.)
If the router WiFi does appear, is the iPhone able to connect to it?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/kb/en-orbi-knowledge-sharing/netgear-mobile-applications-and-androidapplewindows-devices-faq/2457046