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Forum Discussion
Orbi App Doesn't connect to Router
Hi were you able to resolve this issue having the same problem in 2025
Hi,
Platform? android, Galaxy s24 phone
Orbi app 2.47.999
I have orbi 750 series. Im pretty sure ill have to resetting the setting been reluctant since its been working I just cannot getting to the app or lan access.. any pointers?
Might submit a bug report thru Orbi app by shaking the device and will display bug reporting options.
Might save off a backup configuration to file from the RBR, then do a reset and setup from scratch using Orbi app. Afterwards, re-apply the back upconfiguration from file:
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System