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Forum Discussion

golf18's avatar
golf18
Tutor
Oct 27, 2025
Solved

Orbi App everything Red

I have updated my Orbi to RBE771 and RBE770 via the app from my old RB50 system. The app is showing everything as RED but I am on line with my phone and iMac.   RBE770 on latest firmware as updated...
iOS
  • KevinLiT's avatar
    KevinLiT
    Oct 31, 2025

    Hello golf18,

     

    Welcome to the NETGEAR Community!

     

    I understand that your network is operational, however, your Orbi app is showing otherwise. Please uninstall then reinstall your Orbi app to resolve this issue. 

     

    Best,

    Kevin

    Community Team

KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Oct 31, 2025

Hello golf18,

 

Welcome to the NETGEAR Community!

 

I understand that your network is operational, however, your Orbi app is showing otherwise. Please uninstall then reinstall your Orbi app to resolve this issue. 

 

Best,

Kevin

Community Team

davidcharles's avatar
davidcharles
Aspirant
Nov 01, 2025

Thanks Kevin, I reinstalled the app and it fixed the issue completely. It’s interesting how some updates cause this kind of sync problem. I’ve seen similar behavior in the Honissta app as well, where reinstalling helps refresh everything properly.