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Forum Discussion

Kbhockey10's avatar
Kbhockey10
Follower
Mar 28, 2020

Orbi app homepage

Rbk20w app homepage top right has INTERNET:offline
Satellites: 1
Is this normal for internet to be offline?

3 Replies

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Apr 02, 2020

    Hello Kbhockey10,

     

    Welcome to the community! Does the same result reflect on the web GUI? Is the Orbi still connected to the network despite it stating offline on the Orbi app?

     

    Regards,

    Christian 

    • leviticus501's avatar
      leviticus501
      Aspirant
      Aug 14, 2020
      My app home screen says offline even though I can connect. The setup via the app was completed. My firestick says “connected to internet with problems” and my nintendo switch won’t connect either. Please help.