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Arrigotti's avatar
Arrigotti
Initiate
Aug 17, 2022
Solved

Orbi app login - can't enter user name - locked text (admin)

The user-name login for the Orbi iPhone/iPad is locked text (with admin).  I have a user name and a password.  

 

My Netgear Orbi hardware is working, but I want to log in (maybe update).   I did not change my password and have it written.  

 

How do I log in (without resetting) the hardware?  

 

I appreciate any help offered.  Thank you

  • have you tried logging in through the browser and not the app? 

2 Replies

  • have you tried logging in through the browser and not the app? 

    • Arrigotti's avatar
      Arrigotti
      Initiate

      Excellent.  Was the browser (Google Chrome).  I tried Microsoft Edge (same password) and it worked.    Clearing cache in Chrome may be worked too, but I did not know the problem was the browser.  Once in, the password in Chrome worked again.