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Forum Discussion
Arrigotti
Aug 17, 2022Initiate
Orbi app login - can't enter user name - locked text (admin)
The user-name login for the Orbi iPhone/iPad is locked text (with admin). I have a user name and a password.
My Netgear Orbi hardware is working, but I want to log in (maybe update). I did not change my password and have it written.
How do I log in (without resetting) the hardware?
I appreciate any help offered. Thank you
have you tried logging in through the browser and not the app?
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have you tried logging in through the browser and not the app?
- ArrigottiInitiate
Excellent. Was the browser (Google Chrome). I tried Microsoft Edge (same password) and it worked. Clearing cache in Chrome may be worked too, but I did not know the problem was the browser. Once in, the password in Chrome worked again.