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Palo22's avatar
Palo22
Aspirant
May 11, 2022

Orbi App not connecting

I have an Orbi AX4200 mesh system. Installed over 2 months ago and today it updated the firmware and now the Orbi app cannot connect. I can still connect all my devices to internet but app won’t connect.

2 Replies

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  • surround's avatar
    surround
    Star
    May 21, 2022
    I’m having the same problem. My home system is working, but I can’t access the system through the app.
    • Palo22's avatar
      Palo22
      Aspirant
      May 21, 2022

      I ended up resetting the Orbi base to factory defaults. After that it now works.

        Hope this helps.