NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DmLondon's avatar
DmLondon
Aspirant
Feb 16, 2022

ORBI app not showing correct info (satellites & connected devices)

Hi, after numerous problems with an RBK753 set up. (Never buying netgear again!) I feel I finally may have ‘some’ stability BUT

THE APP…. My system is working fine touch wood but the app, more specifically the network map, is showing an incorrect link light status on one of my hardwired satellites. Also no devices show on any of the satellites or router! I can only see them in device manager

I’ve deleted the app and reinstalled but it’s the exact same. Am loathed to reboot the system again incase I induce more failures to this appalling system.

Has anyone has the same app inconsistencies? And can advise a fix?

2 Replies