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Forum Discussion

KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Apr 11, 2025

Orbi App Time-Out Issue Resolution

Hello Orbi Community!   We are aware that some users are experiencing "Time Out" issues when logging into their Orbi app using iOS. We ask that you update your app to iOS version 2.45.1 to resolv...
iOS
SM007's avatar
SM007
Tutor
May 31, 2025

This did not work for me. Still receiving the login timeout message after uninstalling and reinstalling the Nighthawk v2.45.1 app. Running iOS 18.5. Nighthawk RAK75. 

  • SM007's avatar
    SM007
    Tutor
    May 31, 2025

    Update: I am now able to login to the app after deleting and reinstalling the app AND rebooting the router. 

    • SM007's avatar
      SM007
      Tutor
      May 31, 2025

      Update#2: The login timeout quickly returned. After answering the app setup questions I “thought” I saw that it was connected to the router but apparently wasn’t or was short lived. I was prompted to login again and received the login timeout message. 

       

      The new app update DID NOT FIX the issue for me.