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adamdspratt's avatar
adamdspratt
Aspirant
May 07, 2025

Orbi App Won’t Move Some Devices Into/Out of Profiles

I have different profiles setup for different device types on my network and since an update or two ago, the app will randomly error when I try to move some devices between profiles.  Others move just fine, some will give me a repeated “unable to add device to profile” error. 

I’ve updated the router to the latest firmware (v7.2.7.15) and my app is up to date as of a few minutes ago. 

1 Reply

  • Could be a bug - found out I can move them to the first profile in my list. Once they are moved there, I can move them to any profile I want.