NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi App
Hello- I have just started having a problem opening the Orbi App. I click on the app and it comes right back and says "Orbi has stopped" with two choices. The first is to close app and the sec...
I noticed this very same problem today, 08/13/2021, with the Orbi app for Android smartphones. I'm running Android 8.0.0.
I had just renewed my Bitdefender Total Security subscription with Netgear Armor for Orbi on 08/08/2021 and everything worked fine for a few days thereafter. This problem must have developed sometime within the past 2-3 days. I don't use the Orbi app every day so it's difficult to be more precise.
My WiFi works fine but the Orbi smartphone app no longer works, always stops at the very beginning right after the version screen is displayed (version 2.10.6.1635): "Orbi has stopped" is the only message I get along with a feedback option. I have restarted my smartphone and also uninstalled and reinstalled the app but nothing helps. App does not work at all.
I have today also noticed on the Netgear Orbi Mesh WiFi Web Portal (RBR50 router) that my Armor Security Status is now NOT ACTIVATED when it was ACTIVATED and working fine just a few days ago after renewal, along with the app.
Anyone else noticing something similar?