NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rbyrdman
Aug 08, 2021Tutor
Orbi App
Hello- I have just started having a problem opening the Orbi App. I click on the app and it comes right back and says "Orbi has stopped" with two choices. The first is to close app and the sec...
WoodBHermit
Aug 22, 2021Tutor
I have a solution for this. Whatever the issue(s) may be they are definitely related to the latest version of the Orbi app v2.10.6.1635, updated in late July 2021.
I have today gone to APK mirror online (apkmirror.com) and downloaded and installed the most recent version of the Orbi app before this, namely v2.10.5.1633 from early July 2021.
The installation was smooth and my Orbi app is now up and running without any problems once again. Afterwards, I also deactivated automatic updates for the Orbi app in Google Play to avoid having the malfunctioning v2.10.6.1635 automatically installed once again. You should do this too.
Something problematic was introduced into this software moving from the prior version to the the most recent update.
NETGEAR definitely needs to fix something here in a future version of the Orbi app!
michaelkenward
Aug 22, 2021Guru - Experienced User
WoodBHermit wrote:
I have a solution for this. Whatever the issue(s) may be they are definitely related to the latest version of the Orbi app v2.10.6.1635, updated in late July 2021.
I have today gone to APK mirror online (apkmirror.com) and downloaded and installed the most recent version of the Orbi app before this, namely v2.10.5.1633 from early July 2021.
IT WORKS.
- rbyrdmanAug 22, 2021Tutor
Thanks for the info. It does work!!! Now I can get back to work. Maybe Netgear will come up with a fix so we can move on without a jury rig. Thanks again.
- michaelkenwardAug 22, 2021Guru - Experienced User
Indeed.
Now I just have to see if the Nighthawk version also works.
Why is Netgear silent on this issue?
- CrimpOnAug 22, 2021Guru - Experienced User
Netgear is silent on nearly every issue.