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Forum Discussion
wifiblues
Apr 01, 2022Luminary
Orbi APP
hi there - I hi there - I am using the RBK 752 and am up to the current fw for both the router and satellite - when i launch the Orbi App, it does not show the router - just shows a spin...
CrimpOn
Apr 01, 2022Guru - Experienced User
wifiblues wrote:
the second page shows the router as an older 750 router not the AX 750 router - the satellites are correctly pictured.
The picture appears to be of the original RBR50 product. What FURRYe38 pointed out is that you are correct. The iOS version of the Orbi app has been reported to not display the router picture on the network diagram. (I do not recall a report that the app displays the wrong picture, but having the Android app I have not followed the discussion of the iOS app very closely.)
wifiblues wrote:
What's more frustrating is the fact that I have shaken my phone and described the issue many many times - with NO response.
You did not get the "Thank You" promised in this post:
https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/m-p/2140980#M3630