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Forum Discussion
mgcblossom
Mar 29, 2026Aspirant
ORBI application issue
First ORBI system was active on the ORBI application, was able to view all details. We purchased a second system for a Delaware location; application dropped our first, although picked up our second...
CrimpOn
Mar 30, 2026Guru - Experienced User
What I believe is supposed to happen is this:
- The user has one Orbi system defined in the Orbi app.
- The user gets another Orbi system and uses the existing Orbi app to configure it by selecting this menu item:
When the new system is configured, it appears at the top of the menu page under the first system. When the user opens the Orbi app, either system can be selected from the menu at the top of the page. As far as I am aware, there is no practical limit to the number of Orbi systems that can be managed using one Orbi app.
(This is why I asked if the same Orbi app on the same smartphone was used to set up the second Orbi system as was used to set up the first system.)
Since the app that is currently being used appears to have only one Orbi system, that is all it knows about.