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Art_Masson's avatar
Art_Masson
Guide
Jul 01, 2021
Solved

Orbi IOS Application Failing on IOS 15.0 Beta 2

Just for info. I've just upgraded my Iphone to IOS 15.0 Beta 2. Realize this isn't supported, but would like the Orbi development team to be aware.

As soon as try to launch the most recent Orbi application -- it no longer runs. I get an error that WIFI isn't available (but clearly it is and other applications work fine).   Here is a picture of the error screen. I've tried reinstalling with the same result.  The app runs fine on IOS 14.7 (beta) and IOS 12.x and 13.x. 

  • Art_Masson's avatar
    Art_Masson
    Jul 03, 2021

    Solved !!  I had to disable "ICloud Private Relay" in WIFI setup.  That enabled the Orbi App to "find" the Orbi Network !

     

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  • Art_Masson's avatar
    Art_Masson
    Guide
    Jul 03, 2021

    Solved !!  I had to disable "ICloud Private Relay" in WIFI setup.  That enabled the Orbi App to "find" the Orbi Network !

     

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jul 07, 2021

      Hello Art_Masson,

       

      Thanks for providing an update to your post as it may possibly help others in the future!

       

      Regards,

      Christian 

      • Art_Masson's avatar
        Art_Masson
        Guide
        Jul 10, 2021

        Note that this setting is unique to the Iphone on IOS 15.0 Beta 2.  IOS 15.0 Beta 2 on the IPad doesn't have the setting and the Orbi App runs fine.