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Forum Discussion
Orbi not connecting after reloading the app
My RBR50v2 is not connecting after reloading my app. When going into my Orbi App the wording was in Chinese so I removed and redownloaded the app. The app then did not recognize the Orbi. I then tried to set up as a new system. I continue to receive an error message "unable to join the network "ORBI03"
9 Replies
Did you change the SSID name on the RBR?
i am having same issue.
yesterday i was on app and paused a few devices. today app wont connect to router.
i deleted app and reinstalled, thadidnt work.
downloaded app on another phone, that didnt work either
my local area network was enabled on both devices
What model Orbi do you have?
What Firmware version is currently loaded?
What devices do you have that your installing the app on?
billmoffa wrote:i deleted app and reinstalled, thadidnt work.
downloaded app on another phone, that didnt work either
my local area network was enabled on both devices
In the same boat. Today app wont connect and says no internet connectoin. I have deleted and reinstalled android app, not working.
- I did a reset of the Orbi router and reset everything as a née system and everything is working fine now. By reset I mean pushed the little button on back of router and started over. I used the same device name and password so I didn’t have to fix every WiFi device in the house
Any progress on this?
riawilson wrote:My RBR50v2 is not connecting after reloading my app. When going into my Orbi App the wording was in Chinese so I removed and redownloaded the app. The app then did not recognize the Orbi. I then tried to set up as a new system. I continue to receive an error message "unable to join the network "ORBI03"
