NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBKE963 no connection
Today out of nowhere, both my satellites lost connection to my orbi router. I tried for hours to reconnect them, even resetted one of the satellites, then both, and eventuelly I also resetted the...
What plotform is the Orbi app on? Apple Or Android?
After you factory reset the system, try setting using a wireless or ethernet connected PC or laptop? https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
What firmware version is loaded on the RBR and RBS?
New Orbi app updated:
https://community.netgear.com/discussions/en-home-orbi-app/new-orbi-app-versions-and-updates/2308199/replies/2460203