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xenon77's avatar
xenon77
Aspirant
Mar 27, 2020

ORBI RBR40 wrong device list

Hi Community, i have a real issue with device list in my Orbi Router RBR40 there is a swap between mac address and IP address in device list it is creating a lot of issues to identify devices , activate access list or desactivate device for Orbi iOS app

i just reset the Orbi to default factory settings configre it for hours and still have the exact same issue

Can someone advise how to fix that ? thanks in advance

9 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello xenon77, 

     

    May you provide us with the current firmware version of the router along with the current Orbi app version (iOS or Android). 

     

    Thanks,

    Christian 

    • xenon77's avatar
      xenon77
      Aspirant
      Firmware V2.3.5.32
      IOS 13.3.1

      FYI SAME issue on web interface from PC