Orbi RBR50 v2 iPhone App issue

Question

See attached pic. Why does my Orbi RBR50v2 App on my iPhone show 0 of 1 Satellites Online but in the Network Map it shows the Satellite connected. Yes I have latest firmware and version updates for the Orbi App v2.4.7.24 and 2.22.0.247 and on 16.2 on my iPhone 12.
When I login via the web browser on my laptop it shows one satellite connected??

CrimpOn · Answer

The pictures did not make it.&nbsp; There have been other posts recently on the same issue:
https://community.netgear.com/t5/Orbi-App/Orbi-Satellites-not-detected-on-Orbi-app/m-p/2289037#M6862&nbsp;
&nbsp;
The Orbi app has been plagued with "issues" since it was introduced.&nbsp; This appears to be yet another one.

KevinLiT · Answer

Hello Chill25769,
&nbsp;
Welcome to the NETGEAR Community!
&nbsp;
Please update your app to version 2.23.0.2673 on Android or 2.23.0.67 on iOS then navigate to the network map.&nbsp;
&nbsp;
Please let us know if you need further assistance!!
&nbsp;
Best,
Kevin
Community Team

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Orbi RBR50 v2 iPhone App issue

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