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Forum Discussion
vicko
Jan 15, 2019Aspirant
orbi remote access
Hello, trying to enable remote access.
I open the app for orbi on my phone and go in to enable remote access. I click the slide and it says enabled, and then I watch as the slide goes back to o...
vicko
Jan 16, 2019Aspirant
Yes I can and that works fine. It's just the app that is not working.
FURRYe38
Jan 16, 2019Guru - Experienced User
Try to disable it this time with the PC then try to enable it with the mobile app.
Are you on the same network at home when doing this or at a remote location?
What mobile device are you using?
Happening with any other devices?
- vickoJan 16, 2019Aspirant
Try to disable it this time with the PC then try to enable it with the mobile app.
Same issue
Are you on the same network at home when doing this or at a remote location?
at home, same network, the orbi.
What mobile device are you using?
Google pixel 3. Used to work fine
Happening with any other devices?
no
- FURRYe38Jan 17, 2019Guru - Experienced User
I would check intn this Google Pixel 3 device. Sounds like it could be something related only to this device. I would contact Google for additional help and information.
vicko wrote:
Try to disable it this time with the PC then try to enable it with the mobile app.
Same issue
Are you on the same network at home when doing this or at a remote location?
at home, same network, the orbi.
What mobile device are you using?
Google pixel 3. Used to work fine
Happening with any other devices?
no