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Forum Discussion
orbi remote access
Hello, trying to enable remote access.
I open the app for orbi on my phone and go in to enable remote access. I click the slide and it says enabled, and then I watch as the slide goes back to o...
vicko wrote:
....... I click the slide and it says enabled, and then I watch as the slide goes back to off. Any ideas?
By any chance, is your Orbi set in AP mode? Remote management is not supported in AP Mode.
If you are on an android device, I recommend you:
- Go to settings -> App data
- clear the app cache and app data for the Orbi App
- then Uninstall the app
- Reboot the android
- Reinstall the Orbi App
- See if the app works on your wireless network (internally)
- Turn off wireless on your phone
- See if the app works remotely (through your phone data plan)
If you are on android, there should be a similar thing you can do.
Nope, in router mode
This happened with my Pixel 3 also. It happened about the same time as the January security update. Was working before and quit after the update. That's probably what borked it.
